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The Groomer’s Emotional State: How Your Mood Shapes the Dog’s Behaviour
By Nathalie Ariey-Jouglard – Pour Groomer Connexion Introduction In grooming salons, we often talk about the dog’s behaviour, stress levels, socialisation, or past experiences. But one essential element is frequently overlooked: the emotional state of the groomer . Yet, a growing number of studies in animal behaviour show that dogs are extremely sensitive to human emotions. They perceive our micro-expressions, our breathing, our gestures, our tone of voice, and even our muscu

Nathalie Ariey-Jouglard
10 hours ago3 min read


Why Product Choice Should Never Be Left to Chance
In a grooming salon, products are more than simple tools, they are the invisible partners of every treatment. Yet, how many professionals still choose their shampoos, conditioners, or sprays based on a pleasant scent, an attractive label, or old habits?Selecting grooming products should be a conscious, informed, and professional act , as it directly affects skin health, safety, and animal comfort , as well as the groomer’s credibility. A Technical and Scientific Gesture Every

Nathalie Ariey-Jouglard
Nov 172 min read


Phenoxyethanol: No, It’s Not “Alcohol-Free”
It’s becoming increasingly common to see cosmetic or grooming products labelled as “alcohol-free” , even though they contain phenoxyethanol .This is a widespread confusion — and it’s worth clarifying it for the sake of scientific accuracy and transparency. 1. The name already says it The word phenoxyethanol already contains “ethanol” , and that’s not a coincidence. Phenoxyethanol is a derivative of ethanol , meaning it retains the chemical base of this alcohol, modified by t

Nathalie Ariey-Jouglard
Nov 102 min read


You Are Not “Just” a Groomer: How to Turn Your Salon Into a Real Growth Project
Many groomers think their job stops at washing, drying, trimming, and making dogs and cats clean and beautiful. But your salon can be...

Nathalie Ariey-Jouglard
Nov 32 min read


Ethics and Transparency in the Salon: How to Talk About Products With Your Clients
Many groomers dread the classic client question:👉 “So, what are you putting on my dog?” It’s tempting to give a vague answer, or to...

Nathalie Ariey-Jouglard
Oct 272 min read


Homemade or Professional Products: Making the Right Choice Responsibly
In the grooming world, the question of which products to use is becoming increasingly important. Many groomers are now turning to...

Nathalie Ariey-Jouglard
Oct 202 min read


The 5 Most Common Mistakes When Choosing a Professional Shampoo
Choosing a professional shampoo is a crucial step for every groomer. This product works directly on the animal’s skin and coat… but also...

Nathalie Ariey-Jouglard
Oct 132 min read


Since you still haven’t listened to me… Let’s talk again about product labels in grooming
Since you still haven’t listened to me, I’ll repeat myself. Reading the labels on your grooming products is not a detail: it’s a...

Nathalie Ariey-Jouglard
Oct 63 min read


Managing Your Professional Reputation: Best Practices for Social Media
Today, social media has become the main showcase for many groomers. It’s where you display your best work, interact with clients, and...

Nathalie Ariey-Jouglard
Sep 292 min read


Breathing among hair, sprays, and dryers
Every day, groomers work in an invisible cloud of hair, dust, and particles. Added to this are aerosols from sprays, vaporized shampoos, and chemical products. Finally, the noise and power of dryers and blowers disperse these micro-particles even more into the air.

Nathalie Ariey-Jouglard
Sep 252 min read


Back, shoulders, and wrists: the groomer’s body under strain
Grooming requires strength, endurance, and precision. But over time, the profession takes a heavy toll on the body. Standing for long...

Nathalie Ariey-Jouglard
Sep 192 min read


Grooming Injuries: The Hidden Side of the Profession
Grooming is a profession of close contact. Every day, groomers handle animals that can be nervous, stressed, or unpredictable. This...

Nathalie Ariey-Jouglard
Sep 132 min read


IGS 2026 – A Global Survey on Groomers’ Health
Grooming is a demanding and passionate profession, but one that puts both body and mind to the test. Chronic pain, allergies, respiratory...

Nathalie Ariey-Jouglard
Sep 71 min read


📖 Groomer Connexion – September/October 2025 Edition is Out!
The new issue of Groomer Connexion is now online! As always, we bring you exclusive, science-based content designed to support pet...

Nathalie Ariey-Jouglard
Sep 51 min read


How Separation Stress Evolves in Senior Dogs
What if silence didn’t mean peace of mind? Separation-related issues are well known among professionals in the canine world. Whining,...

Nathalie Ariey-Jouglard
Sep 44 min read


Episode 10 – What If It Wasn’t the Client Who Changed… But Me?
It’s easy to blame the client: “They’ve become too demanding.” “They used to be nicer.” “They don’t understand my work anymore.” But what...

Nathalie Ariey-Jouglard
Sep 12 min read


What the Law Says When a Groomer Criticizes a Client Online
Understanding Your Responsibilities in the Digital Age Social media makes it easy to vent frustrations and share experiences. But for...

Nathalie Ariey-Jouglard
Aug 282 min read


Episode 9 – When the Client Has Changed… And We Didn’t Notice
We’ve known this client for years. We think we know them well: their habits, their preferences, their reactions. And then one day,...

Nathalie Ariey-Jouglard
Aug 252 min read


🤝 Surrounding Yourself with the Right People: Suppliers, Partners, Colleagues… Your Network Is Your Strength
Groomers often work alone.Alone in the salon. Alone making decisions. Alone facing unexpected challenges. But the truth is — no one...

Nathalie Ariey-Jouglard
Aug 212 min read


Episode 8 – The Client’s Silence: When No Feedback Is a Red Flag
They said nothing when leaving. They didn’t respond to your follow-up message. They left no review. They didn’t rebook. And you think:...

Nathalie Ariey-Jouglard
Aug 182 min read


IGS Groomers’ Health 2026 – A Global Survey to Improve Groomer Health
Caring for animals also means caring for the people who groom them. Grooming is a passion, but it is also a demanding profession that can...

Nathalie Ariey-Jouglard
Aug 142 min read


Episode 7 – When the Client Overreacts… But Has a Point
Some client remarks can seem excessive, unfair, even completely off the mark. And yet… sometimes, even in overreaction, there’s a grain...

Nathalie Ariey-Jouglard
Aug 112 min read


📣 Word of Mouth Is Great… But It’s Not a Marketing Strategy
You often hear: “I don’t need advertising. My clients come through word of mouth.” And it’s true — when a satisfied client talks about...

Nathalie Ariey-Jouglard
Aug 72 min read


Episode 6 – How to Fix a Mistake Without Losing Face
Mistakes happen. Even to the best groomers. A misunderstanding, a rushed gesture, a missed detail, or a misinterpreted request and...

Nathalie Ariey-Jouglard
Aug 42 min read
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